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instead of our popular yearly subscription service, we offer noise and ASB complaint solutions on a rolling monthly contract.
This option may suit you if you don't want to be tied into a 1-year contract or you have a single complaint that needs to be resolved.
From experience, one-off complaints that only involve a single neighbour can typically take 2-5 months to resolve depending on the circumstances.
We are excited to get you on board!
Pricing on a monthly rolling contract is a set price of £1426.
This service covers a single care home. Unlike the yearly subscription, any additional care homes you wish to add to this service would pay at the same rate.
Within this service, no complimentary site visits are included. These are charged at £732 plus travel expenses and accommodation if relevant and are available at your request.
Our 17 Benefits can be found on the home page, or by clicking HERE.
You will benefit from a dedicated case officer expertly managing complaints from neighbours and the local Council about any noise and ASB issues that may naturally arise from your residential care home. This reduces stress upon you as management, but also your front-line staff who are likely to receive abuse as a result of the complaints.
your case officer operates 40 hours per week, 8am to 4pm available for you. This time is spent engaging with complainants, engaging with local authorities, discussing issues with your team, and strategising to proactively reduce complaints and ensure legal compliance.
We take a proactive and professional approach to dealing with any complaint you may receive.
Our contact details will be placed prominently on your website and any correspondence you receive from neighbours or the local authority will be referred to us. We can then begin our process to acknowledge, empathise, educate, and reduce.
This process is key to taking the load off your shoulders, ensuring you remain on the right side of the legislation, and allowing you and your team to focus on what really matters
Click the button below to book a quick call, or send us an enquiry.